SPALDING RFC

We’d like to welcome you to Akuma Sports and thank you for joining the #AkumaFamily. 

Since 2008 we have provided the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. 

We look forward to working with your club and making our partnership as beneficial as possible to your club and members. 

On this page your club will have the contact information for all the relevant contacts at Akuma, marketing assets to help promote your online club shop including key information.

Your Club Shop

You store can be found at XXXX

The password for your store is XXXX

More information regarding orders and and sizing is located towards the bottom of the page.

 

Your Akuma Contacts

THOMAS PICKERSGILL
Tom is your Akuma account manager and will be your primary point of contact for any of your enquiries.
Tom Grant
Tom is our Director of Finance and will deal with any of your financial queries
Hannah Bluck
Hannah is our Director of Production and will oversee the production of all your garments
Jack Hobbs
Jack is your webshop manager. He will deal with any queries regarding your individual orders.

Marketing Your Club Shop To Your Members

Please find below creative assets for you to download and use for your own marketing to promote your new online club shop to your members.

These can be for use on your social media channels, club email and WhatsApp groups.

To download any of these assets, simply click on each link.

EMAIL

SOCIAL MEDIA – FACEBOOK

WHATSAPP

QR CODE

To place an order, please visit the xxxx  store and navigate throughout the store to find what you are looking for.

Your password to enter the store is: xxxx

 

To add an item to the basket, select the required item, choose a size and quantity.

When you are ready to place your order, please select the basket icon at the top right and choose checkout.

Please visit the Size Guide and determine what sizes will be the most suitable.

All orders are currently subject to a 4 week turnaround. We strongly recommend you place your orders as soon as possible to guarantee delivery before the beginning of the school year.

There is no need to contact Akuma if you are still within the 4 week window, the team will be working hard to get the order dispatched to you as soon as possible.

You will receive an email once your email has been dispatched via Royal Mail Tracked 48hr delivery. We do not provide a tracking number as standard, however if requested, we can provide you with this information.

Please contact Akuma as soon as possible on support@akumasports.com so we can try to rectify your order.

Inside the email, please state your club shop, your name and your order number followed by your enquiry.

Should the error be related to sizing or the wrong item, we will check to see if the order has been placed into production. Unfortunately, it may not always be possible to change the order if it has been placed into production. If this is the case, we will instruct you via email how to proceed.

Should you have placed the wrong address for delivery, you may notice you receive some additional emails, it will simply be Akuma moving your order between statuses in order to make the corrections.

Should you wish to cancel your order, please email on support@akumasports.com or phone on 01676 533 320 immediately to prevent the order from being placed into production as you may not be entitled to a refund once production has begun.

Should you wish to add an item to your order, the most efficient way to do this is to place a new order just for the additional products, email support@akumasports.com, with the new order number as well as your previous order number. We will then collate your orders and refund the shipping costs of the new order.

MAKE AN ENQUIRY FOR YOUR NEW KIT